New Relic 

Length: 2 days

Foundation Modules

Module 1: Introduction to New Relic

• What is New Relic and observability platform overview

• Full-stack observability and monitoring concepts

• New Relic vs. traditional monitoring solutions

• Platform capabilities and product suite overview

• Account structure and navigation

• Basic terminology and concepts

• Hands-on: New Relic platform exploration

Module 2: New Relic Agent Installation and Configuration

• Understanding New Relic agents and their role

• Guided install process and automation

• Infrastructure agent installation (Linux, Windows, macOS)

• APM agent installation for various languages

• Agent configuration files and settings

• License keys and account connectivity

• Hands-on: Agent installation and configuration lab

Module 3: Infrastructure Monitoring

• Infrastructure agent overview and capabilities

• Host monitoring and system metrics

• Process and service monitoring

• Cloud platform integrations (AWS, Azure, GCP)

• Container monitoring basics

• Hands-on: Infrastructure monitoring setup

Module 4: Application Performance Monitoring (APM)

• APM fundamentals and concepts

• Application instrumentation methods

• Transaction tracing and performance metrics

• Database monitoring and query analysis

• Error tracking and debugging techniques

• Hands-on: APM setup and application monitoring

Module 5: New Relic Query Language (NRQL)

• NRQL fundamentals and syntax

• Basic query structure and operators

• Filtering, grouping, and aggregation functions

• Time-based queries and comparisons

• Query optimization and best practices

• Hands-on: Writing and executing NRQL queries

Module 6: Foundation Review and Assessment

• Key concepts recap

• Troubleshooting common issues

• Knowledge check and Q&A

Advanced Modules

Module 7: Dashboards and Visualization

• Dashboard creation and customization

• Chart types and visualization options

• Template variables and dynamic dashboards

• Dashboard sharing and permissions

• Best practices for dashboard design

• Hands-on: Building comprehensive dashboards

Module 8: Alerting and Incident Management

• Alert policy creation and configuration

• Condition types and threshold settings

• Notification channels and workflows

• Alert fatigue prevention strategies

• Integration with external tools (PagerDuty, Slack)

• Hands-on: Complete alerting workflow setup

Module 9: Browser and Synthetic Monitoring

• Browser agent installation and configuration

• Real User Monitoring (RUM) implementation

• Synthetic monitoring fundamentals

• Creating and configuring synthetic tests

• Performance benchmarking and SLA monitoring

• Hands-on: Browser and synthetic monitoring setup

Module 10: Log Management

• Log forwarding and collection setup

• Log parsing and correlation with metrics

• Log-based alerting and monitoring

• Log search and analysis techniques

• Hands-on: Log management workflow

Module 11: Distributed Tracing and Service Maps

• Distributed tracing concepts and benefits

• Trace collection and configuration

• Service map visualization

• Performance bottleneck identification

• Cross-service dependency analysis

• Hands-on: Distributed tracing setup and analysis

Module 12: Service Level Management

• Service Level Objectives (SLOs) concepts

• SLI definition and measurement

• Error budget management

• SLO monitoring and alerting

• Hands-on: SLO implementation and monitoring

Module 13: APIs and Automation

• New Relic API overview and authentication

• REST API usage and basic automation

• CLI tools and command-line operations

• Custom integrations and data forwarding

• Hands-on: API automation basics

Module 14: Best Practices and Optimization

• Deployment and scaling best practices

• Performance optimization techniques

• Cost management and data optimization

• Troubleshooting common issues

• Security best practices

Module 15: Certification Preparation and Advanced Topics

• New Relic certification program overview

• Study resources and practice tests

• Advanced use cases and scenarios

• Future roadmap and emerging features

Module 16: Course Wrap-up

• Course review and key takeaways

• Community resources and support

• Career development and next steps

• Final assessment and knowledge validation

• Course evaluation and feedback

Key Learning Objectives

By the end of this course, participants will be able to:

1. Deploy and Configure: Install and configure New Relic agents across multiple platforms

2. Monitor Applications: Implement comprehensive APM monitoring for applications

3. Analyze Performance: Use NRQL to query data and create meaningful performance analysis

4. Create Dashboards: Build dynamic dashboards and visualizations for monitoring

5. Set Up Alerting: Configure intelligent alerting and incident response workflows

6. Implement Browser Monitoring: Set up real user monitoring and synthetic tests

7. Manage Logs: Collect, parse, and analyze log data effectively

8. Use Distributed Tracing: Track requests across distributed systems

9. Apply SLOs: Define and monitor service level objectives

10. Automate Operations: Use APIs and CLI tools for New Relic automation