Dynatrace 

Length: 2 days

Foundation Modules

Module 1: Introduction to Dynatrace

• What is Dynatrace and Software Intelligence

• Full-stack observability overview

• Dynatrace vs. traditional monitoring tools

• Key benefits and use cases

• Dynatrace architecture overview

• Demo environment walkthrough

Module 2: Dynatrace Platform Components

• OneAgent deployment and configuration

• Dynatrace Server/Cluster architecture

• ActiveGates: purpose and deployment scenarios

• Communication flow between components

• Network requirements and security considerations

• Hands-on: OneAgent installation lab

Module 3: Navigation and Basic Interface

• Dynatrace UI navigation

• Smartscape topology view

• Technologies and processes discovery

• Basic dashboards and out-of-the-box views

• User roles and permissions overview

• Hands-on: Platform exploration exercise

Module 4: Infrastructure Monitoring

• Host monitoring capabilities

• Process and service detection

• Network monitoring

• Cloud platform integration (AWS, Azure, GCP)

• Container and Kubernetes monitoring

• Hands-on: Infrastructure monitoring setup and analysis

Module 5: Application Performance Monitoring

• Service flow and dependency mapping

• Response time and throughput analysis

• Database monitoring

• Code-level visibility

• Transaction tracing fundamentals

• Hands-on: APM configuration and problem investigation

Module 6: Review and Assessment

• Key concepts recap

• Questions and troubleshooting

• Knowledge check

Advanced Modules

Module 7: Real User Monitoring (RUM)

• RUM implementation and configuration

• User session analysis

• Performance metrics from end-user perspective

• Mobile application monitoring

• Geographic and demographic insights

• Hands-on: RUM setup and user experience analysis

Module 8: Synthetic Monitoring

• Creating and configuring synthetic monitors

• HTTP monitors vs. browser monitors

• Global monitoring locations

• Performance baselines and SLA monitoring

• Synthetic vs. Real User Monitoring comparison

• Hands-on: Creating synthetic monitors

Module 9: Davis AI and Problem Detection

• Introduction to Davis AI engine

• Automatic problem detection and correlation

• Root cause analysis capabilities

• AI-powered baselines and anomaly detection

• Problem notification and alerting

• Hands-on: Analyzing AI-detected problems

Module 10: Dashboards and Reporting

• Creating custom dashboards

• Data Explorer and metrics queries

• Visualization options and best practices

• Sharing dashboards and reports

• Management zone concepts

• Hands-on: Building custom dashboards

Module 11: Alerting and Integrations

• Custom alerting rules and conditions

• Notification channels setup

• Third-party integrations (Slack, PagerDuty, ServiceNow, etc.)

• Webhook configurations

• ITSM integration patterns

• Hands-on: Setting up alerts and integrations

Module 12: Best Practices and Advanced Topics

• Deployment best practices

• Performance optimization tips

• Troubleshooting common issues

• Log monitoring and analysis basics

• Security monitoring overview

• Scaling considerations

Module 13: Certification Prep and Course Wrap-up

• Dynatrace Associate Certification overview

• Study resources and documentation

• Practice quiz/assessment

• Next steps and learning paths

• Course evaluation and feedback

• Q&A session

Key Learning Objectives

By the end of this 2-day course, participants will be able to:

1. Deploy and Configure: Install OneAgent and configure basic Dynatrace components

2. Monitor Infrastructure: Set up and analyze infrastructure monitoring across hosts, processes, and cloud environments

3. Analyze Applications: Understand application performance through service flows, dependencies, and transaction traces

4. Implement User Monitoring: Configure both Real User Monitoring and Synthetic Monitoring

5. Leverage AI: Understand and utilize Davis AI for automated problem detection and root cause analysis

6. Create Dashboards: Build custom dashboards and reports for different stakeholders

7. Set Up Alerting: Configure intelligent alerting and integrate with existing tools

8. Apply Best Practices: Implement Dynatrace following industry best practices